Compassionate employee support through life-changing health diagnoses
Receiving a new (and perhaps unexpected) health diagnosis can be particularly devastating. Whether the diagnosis relates to a long-term health condition, disability, or permanent change in health, it’s an ongoing process of acceptance and adjustment.
Employees often worry about how a new health diagnosis will affect their career prospects. Should they make a formal announcement? How will they fit medical appointments with their work schedule? What happens if their long-term health outcome is negative or unclear?
It’s no wonder that so many of the newly-diagnosed employees we work with describe feeling overwhelmed, disorientated, and unsure how to move forward. Without the right support, these feelings can lead to prolonged distress, disengagement, or extended absence from work.
What does this coaching include?
Processing the emotional impact of diagnosis, including shock, grief, anger, and fear
Adjusting identity, confidence, and self-expectations
Facing uncertainty about the future
Managing energy, capacity, and boundaries at work
Balancing work demands alongside health needs
Building confidence to communicate needs appropriately
Planning sustainable return-to-work or role adjustments
Rebuilding trust in body, mind, and ability
Communicating needs appropriately and confidently
Planning a sustainable return to work or role adjustment
Developing coping strategies for ongoing or fluctuating health conditions
Managing work alongside changing health needs
Our post-diagnosis health coaching is a confidential, one-to-one service for employees living with a new health condition, disability, or permanent health change. Early and targeted support can significantly improve both employee wellbeing and company culture, fostering a positive internal and external reputation.
How is this coaching delivered?
Our experts use a combination of innovative tools and therapies, including nutritional psychiatry, to support employees from the point of diagnosis through adjustment and beyond. We focus on sustainability and long-term wellbeing rather than short-term fixes, personalising our approach to each and every employee.
Our coaching is provided whenever, wherever and however the employee works – across time zones and inclusive of different working arrangements (such as on-site or remote). They may be delivered while the employee is on leave.
In all cases, no personal or clinical employee details will be shared with the employer, although HR (or equivalent management) will receive anonymised and high-level insights to inform their own approach.
We also have the qualifications, experience and practical ability to scale and adapt our services as your organisation grows, or as policy requirements change.
Each of our Beyond EAP services and coaching programmes follow strict codes of practice, including confidentiality and data protection, in compliance with relevant data privacy regulations.
Post-diagnosis health coaching can be combined with parental coaching and support and/or trauma, loss and bereavement services as individually necessary and appropriate. For further information, please contact us.