Bereavement + trauma support and burnout prevention, Danni Randall

I was referred to Beyond EAP by my Manager as I have been unsuccessfully trying to get help for my depression and anxiety on the NHS. I have also been trying to get an assessment for PTSD/trauma.

I feel much more able to deal with my thoughts and feelings and to recognise what my body needs when I am struggling (and importantly, to recognise when I need to STOP and let my body rest, before I get to burn out).

I think the support I received from Sandie was excellent, she has really made me think and tap into my mind and body.

Trauma support, Anon

When I was referred to Beyond EAP I was in a difficult place, various circumstances had caused me to almost shut down emotionally and I was struggling to cope.

Whilst I am still working through the trauma and problems I have experienced I feel more like myself again and better equipped to deal with those issues.

I have never sought help for mental trauma before and the key thing I have taken away from this process is that seeking help is not a weakness. Beyond EAP never belittled or sought to reduce the pain I was experiencing and validated my feelings which was more important to me than I realised.
It has been a relief to be able to discuss in detail with someone external to my life the problems that I have been going through and to receive practical advice on coping strategies.

I have recommended Beyond EAP to a colleague already, on the basis that it was a positive experience to be able to talk through problems with someone impartial who can provide practical help on coping with those issues.

Parental coaching - Maternity leave, Anon

The coaching I received was fantastic It really helped me to consider all the aspects of my return and where I see my career progressing. Sandie is simply wonderful. She immediately put me at ease. After 10 minutes of talking with her I felt like I was talking things through with a close and very supportive friend. In terms of the practical things we discussed (such as a flexible working plan/childcare) she really helped me to sense check all of the options, without imposing her own views or seeking to steer my thinking. 

Loss, grief & bereavement support + Return to Work - Amy O'Brien - Finance Operations Manager

When I first was referred to Sandie, I wasn't in a good place. I didn't feel like I had anyone to talk

to as everyone I was close with were also so upset. Right at the beginning, I felt like Sandie
knew what I needed and helped with the physical symptoms I was having such as panic attacks
and no sleep. As time went on, I just felt like I had someone who I trusted 100% to talk to.

I know now, I am so much stronger than I ever thought. I didn't think I would ever get to this
point where life is very different but I am I living. The support I received was invaluable and I would never be in the situation I am now without Sandie's help.
I would always recommend BeyondEAP to anyone who needed help. I will be forever grateful that I was put in touch with Sandie.

Burnout prevention + Resilience + Workplace wellness - Jamie Spelman

Before Beyond EAP I was in a downwards spiral, everything was negative and my stress levels were through the roof. just getting out of bed in the morning was a mission. 

Since beginning with Beyond EAP I have become much more adaptable and able to cope with the vast majority of things - things that used to cause me great stress now do not matter as much or at all; I sleep, eat and think in a much healthier way. Learning about how the brain works was fascinating and helped me understand why I was the way I was.

Sandie was polite, thoughtful, knowledgeable, understanding and very friendly and easy to talk to. I would highly recommend Sandie to a friend or anyone for that matter as it is an educational, eye opening and relevant.

Thank you so much for your time and help in getting me back onto a better track and to help me start to improve my life when I thought all hope was lost.  

Trauma support + Return to work coaching - Anon

I was referred to Sandie following a distressing incident that had led to me taking a short amount of time off work. Sandie was there to talk me through how to process the incident initially, and on my return to work.

The advice she gave was incredibly helpful, including specific points in relation to sleep and the brain's reaction to trauma. Being able to understand the scientific reasons behind what I was going through validated my experience. 

In a more general sense, having chosen not to publicise what I was going through at work, it was invaluable to have her there to talk to. Despite being quite a private person, I always felt comfortable talking about the incident and my emotional reaction.

I would easily recommend Sandie and Beyond EAP. 

Grief support + Return to work coaching - Anon

When I was referred I was emotionally very low due to grief and feeling very burnt out. I felt that my grief was dismissed by many people in my life and was left to get on with it. I didn't feel as though anyone could hear me. After speaking with Sandie, she validated my feelings and I finally felt heard.

Sandie allowed me to speak freely about the way that I felt and prevented me from spiralling even further towards a breakdown. Sandie has taught me many techniques to cope with moments of sadness and anxiety and has also taught me to be kind to myself when I am feeling this way. 

Grief is something that will always be there however with Sandie's help I am learning how to cope with it. Sandie has also made me realise that I have to take time for myself and do something for me however big or small. I would highly recommend Sandie and I cannot thank her enough for everything! 

Maternity coaching + Returning to work, post Covid - Anon

When I was first referred to Sandie I was extremely anxious about returning to work after being on mat leave for a year and being out of the office for 2 years. I suffered quite badly with post-partum anxiety after having my daughters and was not able to access help through the NHS when I needed it, so the sessions with Sandie were invaluable for me in helping me with the transition back into work and life post-covid.

I also found the previous 2 years in lockdown and having a baby during that time to be quite traumatic so it was helpful to be able to talk that through also. Sandie helped me put things into perspective and gave me coping strategies to help me going forward, which I found to be more helpful than the NHS CBT sessions I eventually got. 

I would definitely recommend Sandie to anyone returning to work from maternity leave. 

Grief Support, Long Covid/Trauma Therapy, Return to Work coaching - JR

I was referred to Sandie during a very difficult time emotionally and physically. Sandie was an instant help. Her professionalism, personality and approach enabled me to open up about my personal issues and struggles. She helped me through my Covid-19 recovery as well as assisting me with personal grief after the sudden loss of my sister.

The Covid recovery path she put me on which included pacing techniques to help me learn to live with post viral fatigue and also her recommendations of natural remedies to assist in sleeping and further techniques to help manage my energy levels helped me immensely.

The grief therapy was also invaluable. Being a private person and a "warrior" it was important I could speak with Sandie honestly about the struggles I had managing situations that arose with my family and ultimately feel strong enough to face Inquest. Sandie's approach allowed me to be open and discuss alternative scenarios and opened my mind more than I have ever before. More importantly she taught me that all that matters is me and I am now able to put myself and my feelings first which has ultimately reduced my anxiety and I feel more positive.

I would certainly recommend this service to others.

Maternity Leave Coaching Support - Aarti Jagpal

I was anxious about returning to work and balancing my new role as a mother and my son's needs. I found the coaching really helpful to give practical tips and support on how to ensure I am able to do my best while at work but also embracing my new responsibilities. I also found the support around my flexible working request extremely helpful.

Sandie was knowledgable, patient, sensitive and really lovely to speak to. I found the maternity coaching sessions very valuable and it really helped leading up to the transition back to work. I felt very comfortable talking to Sandie and she always provided measured, honest and practical advice. 

Maternity Leave Coaching Support - Anon

Sandie provided me with invaluable support both in the run up to my departure on maternity leave and in preparing me for the to return to work. 

As a Partner in the firm, the level of support provided internally is relatively minimal as we are self employed individuals / owners of the business rather than employees and so it is really easy to overlook the fact that support is still needed - just as much if possibly not more in some respects.

It was particularly helpful to me to simply know that there was a space being set aside to discuss my concerns / worries but far more than that, Sandie adopts such a personal approach, that it felt like being supported by a close / old friend. This made it possible to make the most of the sessions. Going on mat leave during the pandemic also brings its own challenges and so the time with Sandie meant even more given how little time there was for social or personal interactions with other colleagues in the firm.

Sandie offered me lots of supportive mechanisms and ways of thinking / working to help me.

Thank you so much Sandie for your time, encouragement and support.  

Grief support + Resilience building: KM, Manager

Beyond EAP have been invaluable in helping me work through and understand what grief is and how to manage it as well as tools to help me understand how I respond in stressful situations and how to manage these before they become overwhelming. 

At the start, the question of "how are you" would cause me to break down in tears and I would avoid people and situations in the hopes that it would just magically change and be easier to deal with whereas I am now better able to recognise triggers and signs and reassess the situation and slow my brain and emotions so that I can handle them. 

 It has taught me that taking time for myself is not something to be ashamed of or postponed and instead taking that time when necessary reduces stress which in turns allows me to focus better when working so that it doesn't take so much time and energy to achieve what needs to be achieved. 

 I think one of the most useful things I learnt in going through the science of the brain is that your brain believes what it reads and hears first so you have to be careful with what you say aloud and what is written. 

 It is a relief to know that in accepting the help that was offered something good has come out of something bad. I would highly recommend BeyondEAP to everyone. I think everyone would benefit in some way and I can say that because of these sessions I am stronger and I am capable and I am content and I know that I will get through what life challenges may come.  

Maternity Leave Coaching - Anon

I started working with Beyond EAP when I was starting a new job after returning to work from maternity leave. My son was born just before the first lockdown and we had had quite a difficult year as first-time parents while also coping with the stress of the pandemic, ill parents and also a bereavement. 

Returning to work was daunting let alone starting a new job with a promotion! Sandie helped me to navigate all this and to adjust to life as a working mum in a number of hugely practical ways. She has a very warm and compassionate manner and listened carefully to how I was feeling to provide targeted support. 

She taught me various strategies to enable me to focus on and enjoy my career and my responsibilities as a wife and mother, to balance the competing pressures of both work and home life and to manage my own mental and emotional well-being and energy throughout. I use a number of her recommended tools on a daily basis and have found our sessions to be immensely beneficial. I would recommend Beyond EAP without hesitation and particularly for return to work coaching support. Thank you!

Maternity Leave Coaching - Anon

My coaching did not start until after I was on maternity leave and it definitely would have been helpful to have had it start sooner so that I could mentally prepare to be on leave.  

Whilst on leave the sessions helped me to think about returning to work in a positive light and the benefits it would have for me if I thought about how working could be adapted to suit my altered circumstances.  

The sessions also helped me to understand that it is ok to need my work life to change and adapt to take into account the needs of my family.  This all makes total sense now because we are not machines and I am a much happier and more productive employee because I work as hard as I can within certain boundaries and still make sure I have some time with my children.  I think the sessions have helped me to be myself a little bit more when working and be more honest about my needs.

Bereavement & Grief support - Anon

When I was referred to Beyond EAP, I had just suddenly lost one of my closest friends in a freak accident, this has been and still is one of the hardest things I've ever had to begin to process.

After a brief 4 sessions I still am finding it very hard to come to terms with my loss, but I have been given some advice that has definitely helped me to understand the way I feel and a learn that it is okay. The support was good, as I've never really experienced like that before where I was openly able to talk about my feelings and concerns.

The support provided was good and I really felt as if Jane gave me some very useful advice, I would recommend Beyond EAP to others

Burnout Prevention + Resilience support - ANON

I was referred to Beyond EAP at an incredibly difficult time, having a combination of heavy work pressures and a number of work related challenges that had triggered strong emotions from past personal events. 

The support I have received has turned what was a very low point into a valuable learning point in my life. Sandie has encouraged me, through a thought provoking process, to identify what is really important to me and how I go about approaching how I ensure that I fulfil my goals and potential. She has helped me identify boundaries that I need to put in place and how to go about that in real life situations, and taught me that it is ok to say no to someone else’s emotional needs. 

I would thoroughly recommend Sandie and Beyond EAP to any employers who think an employee needs specific help, not only has is vastly improved my life but I believe it has benefitted my employers by making me more productive and focused at work.

Burnout Prevention + Resilience support - ANON

I felt that I was heading into burnout as my stress levels felt much higher that I had ever experienced and my sleep was very affected. I have tried to put into practiced the advice from my doctor and these sessions have been very helpful. I found the guidance notes useful to go back and look at and I liked understanding the science behind what I was being told.

I think the support was fantastic and very well tailored to me. It never felt rushed and I would certainly recommend Beyond EAP.

Grief support + coaching - Anon

Overall a very positive experience. When I was referred to Beyond EAP I was feeling very emotional following the sudden death of a friend and colleague. After four sessions I felt more in control of my life, empowered with an action plan to achieve my goals in work, personal relationships and health.

I would recommend Beyond EAP for anyone seeking emotional support and coaching in their career goals. 

Grief support + Diagnosis support + Return to work: Rebecca Birch - Receptionist

I have already recommended Sandie to others. Sandie has "put me back together" again. She has supported me through a tough year; from losing my Dad unexpectedly, to my Husband's cancer diagnosis, shortly followed by my own. Her extensive knowledge/training, coupled with drawing on her own experiences, mean she is best placed to help. Sandie has not only given me a toolkit of techniques and coping strategies, she has also explained the science behind my feelings. Being able to speak to Sandie during a challenging time, has been invaluable. I am grateful to both her and my company for their support.

Preventative Coaching + Resilience support - Chris Charlesworth - HSE-Q Manager

When I first came to Sandie I was struggling to come to terms with my emotional health and how to deal with it. I had been battling with my state of mind for the last 10 + years without really understanding its cause and the impact it was having on my work life, home life and my physical wellbeing.

The sessions and discussions that I had with Sandie have enabled me to fully understand better my stress reactions, the long-term effects and their triggers. Understanding the science behind my emotional health has been a real eye opener and made me more aware of the potential
triggers due to environmental factors, relationships and diet.

This is the first series of counselling sessions in the last 10 years, that the actual coping strategies with regards environmental awareness, relationships, focused breathing and mood/health affecting foods that I've learnt, have proved effective.

Sandie's support is completely different from the run of the mill mental health support that I have received in the past and has completely changed my outlook, and better enabled me to identify when my emotional health is starting to spiral and implement the right coping mechanisms to prevent it from worsening.

I would say to others in recommendation that if you want to really understand your emotional/mental health, then you need to understand the science behind it in a way that is easily understandable without getting bogged down in too much technical jargon. Once you understand the science behind it, it makes perfect sense - a light bulb moment!

Preventative Coaching + Resilience support, Jim Smalley - Data Analyst

I met Sandie when my employer recommended, I take a time out. I had got quite emotional and angry, felt I wasn't being listened to and had significant personal issues with job security. I was letting that get on top of me, and I was trying to do everything, work hard and show I was committed and dedicated. 

Sandie showed me how to manage my anger, through the understanding that it's an emotional reaction, teaching how the brain reacts and the time it takes for the brain to react, which allowed me to talk, and understand my issues, not my telling me, but by allowing me to think for myself, and work it out. I tried to do the tasks she set honestly, and then to think about the things she said over the time between sessions. It took a few weeks, but with a keen ear Sandie picked up on triggers, and she was able to push, nudge, shove me in the right direction. I described what she did as "showing me the way"...

Sandie has obviously lived this kind of thing, and understands it very well. I feel she was an excellent crutch, a great tutor,  listener and someone I could say I truly trust. 

Thank you, Sandie, for being there and "here, in the now". It's appreciated and you know, that I know, It will take time. I'm managing and I am working on it.

Maternity Leave Coaching - Jennifer Charles - Senior Associate

Sandie is a kind and supportive person. She provided honest opinions and both emotional support and practical solutions throughout my coaching programme. This provided a helpful outlet for talking about my feelings and experiences during maternity leave to an impartial listener.

Returning to work it was helpful to know that there was support available if I needed it and also to have the reassurance that my experience was typical and I certainly wasn't the first person to go through this type of process. 

The most beneficial areas I will take away from the process are the need to look after myself - and to not feel guilty about this.

Thanks to Sandie for all her help and support.

Preventative Coaching + Resilience Support - AK

When I first spoke to Sandie I had several things going on and felt emotionally drained.  I now feel relaxed and calm, its made a huge difference to me.

I have realised that I take on other peoples problems and responsibilities and I need to think about how I fit into each scenario and choose how to react accordingly.

I found our conversations very interesting and useful.  We discussed how the brain works, stress, well being and gratitude, amongst other things.

Sandie is easy to talk to, warm, welcoming, understanding and encouraging.  She has a large scale of knowledge and suggestions.

Maternity Leave Coaching - JS, Associate

I used the Maternity Coaching service on my return to work. I found the service really helpful, it provided me with support in navigating returning to work after maternity leave and the new challenges that presented. It enabled me to reflect on my maternity leave, which had its unique challenges - taking place during a global pandemic and the additional strains that created. It provided me with an opportunity to reflect on how I was coping with my return to work and discuss strategies in relation to any areas of concern I had. 

I felt supported and genuinely listened to. My Coach provided some helpful suggestions on how I may change my approach to certain elements of my work to ensure I get the optimal work / life balance which in turn means I am a happy and productive employee. Overall i think this was a great service and would certainly recommend to others.

Burnout Preventation Coaching Support - DO, Director

An accumulation of events had led me to a very low point. 6 weeks later I am back to feeling like myself, if not even better than I had done for many years. The most important take aways for me were the impact diet has on the mind and body, as well as ensuring there are clear self care boundaries. Beyond EAP's support has been invaluable, and has has connected the dots on several issues that have come and gone over the last 2 decades. Now I feel well armed with the knowledge to prevent any recurrences.

Maternity Leave Coaching - CLH, Senior Associate

The most useful aspect of the coaching was preparing me for the return to work on 4 days as opposed to 5 days. The support has helped me to think about how to formally and informally set boundaries and communicate these to clients and colleagues in a professional manner.

The sessions were a fantastic help and support and paid close attention to my individual circumstances and really tailored the support to what I needed most.

The coaching was a real help in giving me confidence when returning to work and also helping me consider and plan my return to work in a structured and methodical way.

Maternity Leave Coaching - JH, Senior Associate

The sessions helped me use skills learned in our previous sessions to rationalise anxious or unhelpful thoughts. They helped me to set, and protect, boundaries in both a work and personal setting. 
The breathing exercises really helped in a practical sense, as did support with my (successful) flexible working request, which has improved my work/life balance.  

The support was invaluable in helping me navigate pregnancy, motherhood during a global pandemic and, latterly, juggling work and parenting. I learned that I am stronger and more empathetic as a result of the things I have been through, and that that I am able to see the positives that have resulted from the difficulties I have faced. 

The support reinforced the positive changes I have made to both my personal and working situation in recent years, and has given me confidence that I can offer a great deal to my employer on a sustainable basis while maintaining a work life balance and enforcing personal boundaries. 

I could be totally open without any judgment or impatience; she was a brilliant listener and keen to offer practical support.  I thoroughly recommend BEyond EAP to others needing support.

Maternity Leave Coaching - SL, Senior Associate

I found the maternity coaching programme very helpful at all stages. In the lead up to going on maternity leave, the sessions gave me an opportunity to think about my strengths and weaknesses and also my priorities and career ambitions. It was interesting to be reminded as to what those were after my maternity leave, and to reflect on my new skills and somewhat renewed priorities. 

At a time of big change in my life (which would have been a big change anyway, but was even more so given the global pandemic), it was a great comfort to know that there was someone dedicated to supporting me as and when I needed it. I appreciated our regular catch up calls during my maternity leave and found that it gave me a positive link to working life. I particularly liked the science behind my reactions to circumstances and found the coping, breathing and relaxation techniques she taught me extremely helpful.
In the lead up to and following my return to work, I found it very useful to chat through the various ‘return-to-work’ options and subsequently to consider how best to structure my day and put in place work-life boundaries, especially whilst we are working from home.

Maternity Leave Coaching - Josie Hinton, Associate

My sessions have transformed my approach to work on my return from maternity leave.
They have allowed me to accept that feelings of anxiety and imposter syndrome are normal on return from maternity leave, and has has helped me to put in place strategies to deal with the new demands of balancing working life and parenthood.

The sessions were insightful, practical and have been extremely beneficial to me (and, in turn, to the firm). As well as dealing with immediate concerns surrounding time management, managing colleagues' expectations and career progression, I have also learned strategies to tackle difficult situations and relationships at work.

The sessions has given me the confidence to accept what is realistic and achievable in my new working hours, and to give myself a break if I cannot perform at the intensity as I did prior to becoming a mum.

I would highly recommend Beyond EAP to anyone returning from maternity leave. 

Burnout Preventative Coaching Support - IW

Emotionally, at the point I was introduced to these sesisons I was in really quite a bad place; I was feeling burnt-out and stressed at work and, as well as the isolating and scary impacts of the Covid-19 pandemic all around me, several members of the my partners' family were diagnosed with untreatable cancer.

Over the course of my sessions, I learnt much more about myself and my ability to be resilient in testing and difficult circumstances, and I learn to exercise better self-care and a greater appreciation of my own self-worth.

In particular I found the range of breathing exercises very helpful - they are practical, easy actions to take in those moments where it feels that situations could become overwhelming or unbearable.

It was very supportive and I always felt able to be open and transparent; this meant I could get much more out of my time with her than if I felt the approach was unsympathetic or purely mechanistic.

Maternity Leave Coaching - Anon

I found it really helpful to take time to reflect on my career to date, my motivations and my goals for the future - something it is easy to neglect in a busy job, and even more so while also juggling family commitments. I was asked questions and provided exercises which prompted some useful insights in the time in between each session. I found the coach warm and encouraging, and easy to talk to. I looked forward to our coaching sessions. I have come away from the coaching with more confidence, better self-knowledge, and with plenty of ideas for my future career.... I was very happy to have the opportunity to have maternity coaching and feel strongly that it is something that should be offered to all returners!

Maternity Leave Coaching - Anon

The programme helped me appreciate the ups and downs of pregnancy through to return to work, and that this was completely normal. It was very helpful to have support during this huge life change. Having someone impartial to listen, not judge and give advice was great. It was also great to have support as I transitioned back to study first, then work (particularly as it takes time and patience to adjust your mindset back into work mode). 

I really appreciated the support and guidance in this regard. The coach is kind, thoughtful and intuitive, she is an amazing coach. I think my maternity leave and return to work would have been much harder without her. This is a great service and one that I would recommend for all new mums who are looking to return to work.

Trauma Support - Anon

Following a traumatic event, I was left struggling with a mix of emotions which was making it extremely difficult to focus or concentrate on normal daily tasks. I couldn't see how to process what had happened and it was difficult to see how life could get back to anything like normality.

These sessions supported me to develop a toolkit of practical techniques and approaches to help me to regain my mental equilibrium - from more immediate emotional 'first aid' in the early days to, over time, helping me to ingrain positive techniques and behaviour into my everyday routine. I also learned a lot about myself that, deep down, I had probably always known but had never really been able properly to articulate.

The support was completely invaluable in helping me to get through a very difficult stage. The unexpected benefit for me was not just getting through that stage, but finding a range of longer-lasting beneficial impacts on how I see work and life. As a result of the coach's expertise, I feel more self-aware and far better equipped to be a stronger and more resilient person than I have ever done previously. I have also been able to share a lot of this with my own family members (who are also benefiting from it).

I would absolutely recommend Beyond EAP. They were quickly able to work out what sort of person I am and what sort of approach would work best for me. I was also very impressed by the way the coach is constantly working on her own knowledge, as well as updating the materials that she uses so that these remain fresh and relevant. 

Maternity Leave Coaching - Anon

The coach was very encouraging, and supportive throughout, and helped during a time which was incredibly stressful and distressing. Sandie stepped in, to ease, calm and provide some stability for me. They were very easy to talk to, and was even helpful in offering practical advice, and coping mechanisms.  

I would very much recommend Beyond EAP to others, years of experience and a wealth of knowledge which is useful for all pregnant mothers, which undoubtedly provides knowledge, confidence and support at a time when women are at their most vulnerable.

Thank you Beyond EAP for everything, you have been a massive support to me, and I am incredibly grateful for your compassion, sensitivity, kind words and advice. 

After-Diagnosis Support - Lennie Prosper

'I was suffering from panic attacks and anxiety when faced with coming into contact with people or new events. Shopping trips outside of home were causing me to feel nausea, confusing and fear.
I learned that I already had the tools I needed to cope with these situations, bit I had blocked myself from reaching them. I also learned that I'm unhappy when I'm not moving...physically, mentally and socially.

I discovered techniques to appease my anxieties when faced with new challenges. I also discovered techniques that have helped to lower my blood pressure and sugar levels, which have troubled me for many years.

I would describe Beyond EAP's support to be beyond description. If I had to outline what I wanted, in regards to an ideal Counsellor, they would be it! She has a disarming manner in the way she questions and relays information. I felt totally at ease during every session and I followed her direction without hesitation, as I knew she held my well-being in high regard.

I have and I will continue to recommend Beyond EAP to my friends and colleagues and I will describe the coach as a very professional, but approachable Counsellor, who listens carefully, before instructing. As somebody who will make valuable suggestions to help you move on with your life in so many areas.'

Support Services - ANON

When i first was rererred to Beyond EAP i was at my lowest emotionally and just going through the motions of life and work. I knew something needed to change if i was to become my truest and most authentic self. 
Through this journey it this has completely changed! The coach has given me the tools, tips and reassurance to be able to cope and become a better person and worker. She has shown me the power of what a positive mindset and surrounding can do for your mental health. 

The patience, warmth, kindness, knowledge and friendship have left me a much better person now than before. I felt incredibly comfortable opening up to her without fear of judgment (despite having never been able to meet due to covid-19!) and i was able to completely commit myself to the process and reap all the benefits! i only wish we had more time to spend together!

The most useful things I will takeaway from this process was the power of the mind and positive thinking. i am also grateful for all the practical tips the coaching has given me that i can implement in my everyday life such as deep breathing, manifestation and vocal /visual positive affirmations.
i would encourage everyone to take part in this process if they feel they need it as the support is second to none. I have no idea where i would be without having had the pleasure of having these sessions in my life to guide me and fight for me. i truly hope others are able to experience this and change their lives for the better!

Grief & Bereavement Support - FB

These sessions offered an incredible level of support after the trauma of the late miscarriage of my son, Gabriel.  I was at a very low point and feeling like I was barely coping with life. She was non-judgemental, listened carefully to everything I said and was a real source of comfort to me. 
I now feel very positive, the support has managed to lift me out of an extremely dark and low place. I learnt that I do have the strength and ability to deal with a tragic loss, and that I can find positivity from a traumatic event. The most useful thing I'll take from the process is stress coping techniques, how to rewire my brain and how to invoke the release of positive hormones.

I would highly recommend Beyond EAP to anyone who is suffering from grief or any life-changing event as her service, support and level of compassion is really incredible. I truly hope that others who may find themselves in a similar position as I was are offered the benefit of this exemplary service.
Beyond EAP's support was absolutely invaluable to me; I have no idea where I would be right now without the sessions provided.

Grief & Bereavement Support - MA

When I first was offered these sessions I was very much in survival mode, getting through each day was my sole focus. I was going through the motions of everyday life but felt very removed from reality and those around me. As if I was watching my life from an outsiders perspective. I couldn't talk about what had happened to Chris without getting choked up with emotion. 

This has changed as I've been on a journey. Faced up to a lot of harsh realities and learnt coping mechanisms. I am in a positive place and looking forward to what the future holds. I can talk endlessly about Chris. I feel at peace with his death and the suddenness of it all.
I've learned that a positive outlook is key. That you are the change you want to see. That I am stronger than I ever realised. That the situation, whilst terrible on so many levels, has made me fearless about so many things.

The most useful thing I learned was about the power of the mind (brain forgetting to drink water for example) and putting names/labels to what I was experiencing - e.g. catastrophising, forgetting words mid sentence or using the wrong word etc.

I would describe the coach support as warm, encouraging, open minded. There was no topic I felt was off limits or anything that I could say that she would judge me for. A good balance of fact (the science behind it, worksheets to work through) and shared experiences, others anecdotal experiences 

My perception of counselling/therapy (still not quite sure how to describe my session!)  was totally different to how I thought it would be. It never felt like a "treatment" more talking with a friendly and supportive teacher.  I didn't think I needed help but on reflection we should all have Beyond EAP to help navigate our lives!

Maternity Leave Coaching - NB

On my first appointment I was extremely stressed, anxious and struggling mentally. The coach instantly recognised these traits and straight away put in a plan of action to help.

All my meetings have addressed the various emotions and feelings I had at that time, when she left I always felt so positive and  helped how to address my feelings and concerns. No issue was too small and she was so welcoming and warm, I always looked forward to our meetings and even phoning her in between.

The advice has been invaluable during and post pregnancy and I know in the future I will refer back to it when these feelings arise. I honestly don't know how I would have coped without her the last 15 months and would always recommend Beyond EAP services.

Return to Work Support - JH

When I was first referred I think I was in a state of mild shock as a result of both my husband and my daughter having been diagnosed with life-threatening illnesses within a few months. 
I was very frightened for both of them and spent a lot of time awake at night wondering what would happen if they both died. But because of the need to care for both of them, I was ploughing on each day with all the practical aspects of looking after them. I was also feeling very guilty about taking time off work when I wasn't ill myself and was worrying that colleagues would be thinking detrimentally about me because of doing so. 

Working with Beyond EAP has helped me to understand the importance of looking after my own wellbeing so that I'm better able to support those around me. She has persuaded me that my circumstances have been extreme and I have no need to feel guilt about needing time out of work to cope.

The most useful thing I've learnt is that I need to carve out protected time to protect my own state of mind and physical health, whether through mindfulness, breathing exercises or ensuring I get out for regular walks and allotment visits.

The coach is very sensitive and really adapts her advice and ideas to your own individual situation. She can help you to find reserves of inner strength to get through difficult times. Although I felt confident to liaise with my employer directly about my return to work and future working patterns, I have very much appreciated having Sandie's advice and experience to feed into that process - and it has been greatly reassuring to know that she is acting as my trusted advocate in her communications with HR.

Preventative Coaching + Resilience building - LG

When I first met my coach, I was at a stage in my life where things needed to change, I wasn’t happy living my life and needed to change how I was living.

This has changed as the coaching has shown me a lot of tools to change my way of thinking. I learnt that I need to stop worrying about what everyone else thinks about me and try to focus on myself.
The most useful thing I learnt was that we are all a working progress and I need to continue to work on myself.

I would describe the support as really good, really informative and tools that I can continue to try.
The coach is really knowledgeable with a lot of tools to help with individual needs. Really good scientific information too which made you realise you wasn’t going mad and that there were reasons for feeling the way you do. 

Parental Coaching, Partner

I have come away with a tool kit of tools to help with anxiety/stress/difficult situations including various breathing techniques and I know how not to self-catastrophise. The coaching has helped me in a practical way to try and maintain balance/calm etc. I have become more self-aware and conscious of my wellbeing and open to trying ‘new’ things.

I have learned a lot about myself and opened up about things I didn’t even know were concerns. The positive changes that occurred was that I felt confident to return and that I would manage it all.
My coach is lovely and so skilled and knowledgeable and always growing and learning and trying new things. She has a wealth of useful knowledge and experience and really cares. Nothing is too much to ask of her. I would recommend her services.

Trauma + Resilience - JM

'When I met my coach I was going through the most challenging and traumatic time of my life and this time I knew I was struggling.

I was barely sleeping, not eating and was struggling to breathe. I was just about coping at home to look after my children but unable to function at work and had to take some time off and was nervous about undertaking therapy as traditionally I knew that you needed to revisit traumatic events repeatedly and I was adamant that I did not want to do this.

Well thank goodness , as she does not need to revisit an event over and over. She instead works on moving past an event and how and why negative thoughts and recalling these events can make it worse.

She teaches coping strategies when faced with a trigger and how to remain calm and focus your thoughts.I have learnt so much about myself during my sessions and how my own negative thoughts could send me into a spiral of depression. I can now focus my thoughts, calm my breathing when stressed and visualise my future.

My coach uses so many resources  in her sessions and I have learnt so much so that in situations where I have a trigger I can calm myself down and push the thoughts away.

After completing my sessions I have overhauled my life: I am sleeping well each night (and if I struggle I have the tools to help me calm down and relax), I have changed my diet entirely and have cut out alcohol, and am taking vitamins. But I believe the most important changes for me are on the inside, I know my own worth, I am aware how destructive negative thinking is and I am able to work through any stressful periods using the techniques she has taught me.  I understand the slippery slope of negative thoughts and how it can progress. 

The support has been truly amazing, I felt an instant connection and knew that she would be available for a call or meeting when I needed. She regularly checked in and would send links that she thought might be relevant or supportive.

I have especially enjoyed learning about the science behind positive thinking and I personally found it easier to embrace it because I understood it.

If I were to recommend Beyond EAP to others (which I wholeheartedly would) I would tell them to really work with her to get the best out of her sessions; use the resources, practice them daily and focus on changing and managing your thought process.'

Grief + Resilience + Return to Work - JM, Legal Secretary

I met my support coach almost six weeks ago at a very difficult time in my life when I didn't think that I would ever get over my grief and sadness.  I was unable to be at work, to be around friends or focus on my family.  My grief was consuming me, I was barely eating or sleeping.  Meeting her has pretty much changed my life!  I instantly clicked with her and felt comfortable, that is key with any coaching of this kind.  I felt extremely comfortable with her and was so willing for this to work because that is how she made me feel, that I could get through this.  That what I have been through does not need to define me.  That is not to say that I don't have difficult days but because of the tools and coping techniques that Sandie has provided me with, I can cope.  I am getting better every day, it is hard going but I feel I have come so far in six weeks and people even tell me that I look different.

I am now back at work (and functioning) and felt confident returning to work.  I am working on being kind to myself and being present and in the moment for my family.  I have goals to work towards now and I have... well I have a purpose now.  I know what I need to do to keep me well and to keep my family together.

I have learnt so much during this process and I use many of the techniques still. I also now recognise a trigger and how it affects my body and how to change the outcome of the triggers.
I am so grateful that I had the chance to have Sandie's coaching. I can see the difference in myself already and I know that others can. I know that I would not have had such constructive and positive coaching anywhere else.

I am taking better care of myself, I am eating regularly now and choosing healthier options as I know this is integral to feel better overall. Personally the coaching has also helped my marriage as we were struggling to communicate and it has been extremely hard for us both.
I would highly recommend Beyond EAP and am just so grateful that I was able to benefit from the coaching.

Maternity Coaching - Anon, Associate

The most beneficial thing I learnt was to be kind to myself. The coaching helped me in a practical way to transition from work to maternity leave with minimal stress or disturbance to myself of my colleagues. Personally, it has been beneficial to have a point of contact throughout maternity leave to discuss work related items with and to bridge the gap between work / home. 
During this process, I learnt I was stronger than I had before realised. The main positive change was that I learnt the importance of putting myself and my family first; if I have a strong and happy home life, I will be successful at work. The support gave me more confidence to return to work than I otherwise would have had.  

My coach was super! She was kind, professional and a great sounding board for all things work / baby / life. I would (and have) recommend Beyond EAP to my colleagues. My support coach was a great friend and support throughout these past 18 months, who I really value and appreciate.

Maternity Coaching - Anon, Junior IT Infrastructure Engineer

My overall experience has been brilliant. I am now more confident in what I do and appreciate and value myself a lot more. I'm more acceptable to the way others are around me and have learnt to not take everything so personally. I now have a clearer way of thinking about situations and problems and how to deal with them better.It's made me more confident at work and the support on returning was great as I was more relaxed than I would of been. I would definitely recommend Beyond EAP and this service to friends and colleagues in the future. Thank you for all your help and support throughout my pregnancy and return to work xx

Maternity Coaching - CH, Senior Associate

My time equipped me with a new skills-set that will serve me not only professionally but also in terms of my ongoing physical and mental well-being.

 My Coach was an excellent listener, helping to guide, encourage and formulate my various thought processes and never belittling my doubts or concerns. I would not hesitate to recommend Beyond EAP to anyone considering their work options after having had a baby.

Maternity coaching - KS, Senior Associate

My coach was a huge support both during my maternity leave and upon my return to work.  She guided me through difficult career decisions and helped me look at things from a different angle which made certain decisions easier to make. She gave helpful advice but was always a good listener and was never overbearing – she always ensured that all decisions were ultimately left up to me but after a session with Sandie anything that had been playing on my mind relating to work suddenly seemed much clearer and less worrying.

The programme is very well structured and thought out and Sandie herself is such a genuinely lovely coach who really cares about you and your life / career. 

The sessions has made me realise that it is possible to successfully combine being a mother and having happy, thriving children with a rewarding career and has made sure I have lots of tips and techniques for achieving this juggle and even making sure I look after my own wellbeing along the way!

I think it is so important that the firm are investing in this programme and recognise that returning to work after having a baby is a real transition period where support is needed and is so appreciated.  It was so nice to know that my coach was looking out for me during my maternity leave / return to work and was there for any questions / queries that I had at any time.

Preventative coaching + Resilience - Chris Shaw - National Operations and Training Co-ordinator

When I first saw my support coach I was suffering from quite bad anxiety due to some personal issues which I know were spilling into my work environment.  

From the moment I met my coach, I felt totally as ease, like I had known her for years.
We talked about lots of things and she has given me many tools and techniques to use, but explained it was about finding the ones that work for me, which I have done.

She helped me understand myself more and the type of person I am, which went a long way to explain why I react to situations in a certain way and the importance of doing things for myself.
I have also learned to let things go more, instead of letting them get to me, sometimes by using strategies she has taught me without others even realising I am doing it.

I found the home work she gave me after each session also helped a lot as we then discussed this at our next session. Whilst i am not saying I am cured completely, I now know what to do to help me cope better if I get an episode of it in the future.

I would recommend thsi to anyone and I know if I ever need her again she will be there to help and guide me. Thank you Beyond EAP

Maternity Coaching - Jemma Dhillon, Senior Associate Lawyer

I would recommend Beyond EAP to other employees.  The support it gives gives is highly valuable.  My coach is a warm, approachable, friendly, supportive and inspiring person – exactly what you would look for in a coach!  She takes time and effort to go over and beyond what might be expected, to ensure that the support she offers is relevant to the individual.   As a result, this adds value to the service that she offers and makes all the time spent enjoyable and positive, with lots of takeaway points at the end of the session.   
Knowing that you have someone, with the time and experience, to discuss issues relating to returning to work gave me confidence in doing so.  My coach also directed me to a number of useful resources, for whatever needs arose at the relevant time.  I knew in advance of returning that should challenges present themselves I would have a support mechanism if I needed it. 

The support has helped me identify factors that motivate me at work and having this in focus upon returning has helped me keep sight of my long term goals, even when the immediate juggling act of work and childcare can be demanding. 
Thank you so much Beyond EAP!

Grief support + Resilience Building - Anon, Senior Associate Lawyer

During this process I learned to rationalise anxious or unhelpful thoughts; to process
them and work out why I’m feeling what I’m feeling, and whether those thoughts and
feelings serve me or not. The breathing exercises really helped. 

The support was invaluable in helping me to process recent grief, and has helped me to be more philosophical about things in life I cannot control. It has helped me to understand
the grieving process better, and accept my situation for what it is, be grateful for all that
I have and live more in the moment. I learned that I am stronger and more empathetic
as a result of the things I have been through, and that that I am able to see the positives
that have resulted from the difficulties I have faced. The support reinforced the positive
changes I have made to both my personal and working situation in recent months, and
has given me confidence that I can continue to offer a great deal to my employer on a
sustainable basis. 

I have a wonderful coach – she is very warm, knowledgeable, empathetic and open. I could be totally open without any judgment or impatience; she was a brilliant listener and keen to offer practical support. I wouldn’t hesitate to recommend Beyond EAP to others needing support.

Maternity coaching - Anon, Senior Vice President

I found the Return to Work coaching sessions incredibly helpful and reassuring. While on maternity leave I put off thinking about returning to work as I was anxious about how I would juggle childcare arrangements with my demanding job.

However, the sessions gave me a safe and supportive forum to think about my return and an opportunity to discuss how I could continue to progress in my career while still being an active part of my daughter's life.

During the sessions we talked about my fears regarding returning to the workplace and my coach was helpful in challenging my thinking about certain concerns. An area that was particularly useful for me was our discussion on boundaries - she encouraged me to think about my personal boundaries for when I returned and to put them in place from day one. The one-on-one sessions were invaluable for discussing my personal situation and helped focus my thinking on what I wanted to achieve in my career on my return.

Preventative coaching + Resilience - LR, Head of Database Marketing

These sessions were an amazing help to me.  Before meeting my coach I had begun to lose myself, I couldn't figure out who I was and would replay every uncomfortable conversation in my head, mainly when I should actually be sleeping.

The answer now seems simple, the most important person is yourself, without that nothing else works.  I learnt very quickly that I shouldn't feel guilty about things that no-one else worries about and that I need to reduce my expectation of people. I can't control every aspect of my life and we are not all alike. Once I had begun to accept that I felt a lot lighter.  She helped me face up to the fact that not everyone deals with losing a loved one in the same way. Opening up to those around me was a big step for me and I wouldn't have been able to do that without the support and encouragement.

Part of what you get out of this process is a personal connection, my coach was very compassionate and patient - we are not all the same - so what works for one person may not work for others, so exploring different methods was a big factor. I would totally recommend her to others in a similar situation.

Maternity Coaching - KS, Senior Associate

Beyond EAP was a huge support both during my maternity leave and upon my return to work.  They guided me through difficult career decisions and helped me look at things from a different angle which made certain decisions easier to make. She gave helpful advice but was always a good listener and was never overbearing – she always ensured that all decisions were ultimately left up to me but after a session with Sandie anything that had been playing on my mind relating to work suddenly seemed much clearer and less worrying.

The programme is very well structured and thought out and my coach is such a genuinely lovely coach who really cares about you and your life / career.
The sessions has made me realise that it is possible to successfully combine being a mother and having happy, thriving children with a rewarding career and has made sure I have lots of tips and techniques for achieving this juggle and even making sure I look after my own wellbeing along the way!

I think it is so important that the firm are investing in this programme and recognise that returning to work after having a baby is a real transition period where support is needed and is so appreciated.  It was so nice to know that my coach was looking out for me during my maternity leave / return to work and was there for any questions / queries that I had at any time.

Preventative coaching + support - Anon

I was fortunate enough to spend some time having sessions, before having to face a very daunting & stressful situation. She empowered me with many tools to help overcome the many doubts I had in myself. When I faced this challenge, as difficult as it was, I was able to do it with a sense of self assurance and belief way beyond my expectations.  She had instilled a deep faith in me, which carried me through. I felt a deep connection, and will be forever grateful to her and will always carry her words with me. Thank you!

Maternity Coaching - Alice Bushell, Associate

I loved working with my coach and have been singing her praises to everyone. She had many bespoke and practical suggestions for managing what can be a really tricky time and she immediately made me feel at ease. An absolutely wonderful service.'

Maternity Coaching - LP, Senior Associate

The most beneficial thing I learnt during this process was that speaking about your feelings and issues you are facing often helps-it's good to share!! The coaching helped me in a practical way especially as they helped me negotiate the terms under which I would return. The support gave me a chance to review everything. I learnt that even when I had 'a year off' (!) I still learnt new skills. The positive changes was that I became a mother and then a working mother! The external support gave me more confidence to return and my caoch was very approachable and understanding. Thank you for all your support Beyond EAP!

Grief + Return to Work - JC, Deputy Manager

I was very fortunate to be offered bereavement/return to work counselling sessions, from Beyond EAP, which my employer kindly funded. My support coach visited me at my home which for me was great, as I had been feeling very reluctant to venture away from home.

Having lost 2 very close members of my family 6 months apart, and then my husband suddenly in May this year, I found these sessions to be extremely beneficial to me. The first thing she pointed out was that I had actually had 4 losses. The fourth being my life, future and how I can deal with this.
I learnt to think more about myself, I had not really allowed myself any 'me' time. I have always looked after others before myself, worrying about them, and how to help them.

Shortly after my husband passed away, and with some advice from family/friends I decided that I would go back to work a couple of days a week on reduced hours. 'A focus would do me good' . After the first session and, during the following week, I spent a lot of time considering my employment and the affect it was having on my well-being and health, and my two daughters.

After session 2, I decided to take some time away from work, and I handed in my notice. My Owner and Manager, were extremely sympathetic and understanding, and I left work at the end of the week (they waived my notice period). I also made a huge decision and bought a PUPPY ! Feeling confident to do this and the fact I have my puppy for company has given me so much pleasure, and I am able to actually think a little about my future. I do not believe I would have been able to do this without the counselling. 

I would definitely recommend Beyond EAP to any employers and I have already recommended them to a couple of my friends.
My support coach is an amazing, compassionate lady, totally professional and from her own experiences, she is able to give honest, sound advice and help. She has also given me a lot of diagrams and techniques which I refer to often to help me cope when I am feeling really down. Thank you so much.'   

Grief support + Resilience - AK, Administrator

As soon as I spoke to my support coach on the phone my mind was put as ease. I felt complete relief that finally someone understood. She was calming and I looked forward to meeting her. Understanding my grief, where I was in my journey and that what I was going through was "normal" has made a huge difference to me. The support I received has greatly helped me accept my grief and see that my future can be positive and happy again. I regularly use a couple of the coping techniques and I don't feel that I need to hide away. I am able to talk about my situation when I want. I have learnt to recognise an achievement, no matter how small and which would normally have been difficult. I realise that I have other things in my life that I am grateful for, which make me smile. I would recommend "Beyond EAP".

The support is welcoming, understanding, knowledgeable and I cannot thank them enough.

Maternity Coaching - Senior Associate Lawyer

The most beneficial thing I learnt during this process was about what was important to me and to manage my expectations of myself. The skills chart was insightful and also helped to boost my confidence. Initially going back was hard but going back to the same job made it easier and I was surprised of how quickly I adjusted. My coach was very supportive and also good at being probative and helping me to look forward and reflect. I would recommend Beyond EAP to other employers and employees.

Maternity Coaching - Danielle, Associate Solicitor

t was really useful to have someone to speak to who had knowledge of the Firm but who was also independent. I really felt comfortable speaking with Sandie and used her as a sounding board throughout the programme.

I felt that my coach was very supportive both on a professional level and a personal level. I also felt that she helped to improve my confidence.

There would have been more distance between me and the Firm and I would not have had the reassurances provided. I now feel much more confident in my abilities and in managing my work life balance.

My coach was really supportive, empathetic and positive. I would definitely recommend Beyond EAP.' 

Grief support + Return to Work - Fiona, Legal Secretary

Beyond EAP has been what I can only describe as incredible, totally amazing.  My support coach has listened, provided tissues, asked the awkward questions, kind and caring, guiding me through what I canonly describe as my darkest days.  She had the patience to help me understand what I was feeling/going through, to understand that there is no time limit, everyone is different.  She gave me encouragement and support, even just for the little things which most people take for granted but to me seem like mountains.  I can honestly say that if I hadn't had the support, I wouldn't be here at work full time today. Talking to someone who isn't family or friend, who isn't there to judge you, just listen and rationalise things out, who is there for me, to support me and doesn't have an "agenda" at the end of the day has been so amazing.

I would have no hesitation whatsoever in recommending Beyond EAP to anyone. The help, support and understanding has been incredible.' 

Maternity Coaching - KF - Lawyer

Having a maternity coach was really helpful in helping me transition back to full-time following my maternity leave. It made the process much smoother and I was grateful in having someone who was independent to discuss any matters which I encountered and wanted to discuss.

Maternity Coaching - Emma Castle, Finance Dept

Beyond EAP enabled me to visualise what I wanted to achieve on my return and enable me to find the right work/home-life balance.' 


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